9:00 am

Doors open


9:00 - 10:00

Registration & Coffee


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10:00

Christina Scott

Welcome & Introduction


Part 1: How the media industry is adapting to change


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10:15

David Kennedy

Design Director, Automattic

Designing for diversity
What roles do diversity and inclusivity play in design today, and why is it important?


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10:50

Daniel Whaley

Senior Product Architect, Voice & AI, BBC

Voice and AI strategy and design challenges
Voice is a key emerging interface with significant potential to disrupt the media industry. We’ll look at why audiences are starting to embrace voice, what strategy and design challenges we face and take a glimpse at the creative potential for interactions of the future.


11:20 - 11:40

Break


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11:40

Aeneas McDonnell, Dan Gilbert & Claire Garlick

AN - News UK & Head of Product, The Times
DG - Director of Data Technology, News UK
CG - Deputy Head of UX, News UK

Joining up product & data in the newsroom
See how The Times have encouraged cross-functional teams to experiment, test, and build in order to better predict customer needs.


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12:15

Gibson Biddle

Former VP of Product, Netflix & Executive in Residence Product, Nerdwallet

How to delight inherently unsatisfiable customers
Gib will illustrate Netflix’s customer obsessiveness through a series of experiments the company executed to connect viewers with movies they love.


1:00 - 2:00 pm

Lunchtime


Part 2: Looking to the future - who are the new and disruptive players in media?


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2:00

Jenn Torry

Creative Strategist, Fluxx

Matchmaking startups & big businesses
Jenn will talk about her experiences acting as matchmaker between feisty startups and big businesses. You'll hear the opportunities and risks of working with startups, and tips on how to do it right.


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2:30

Startup Pecha Kucha

5 pioneering startups share how their businesses are disrupting the media industry. Each startup will present as part of a Pecha Kucha - a Japanese style of visual storytelling in which 20 slides are shown for 20 seconds each.


3:10 - 3.30

Break


Part 3: Looking outside of media - taking inspiration from other industries


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3:30

James Poulter

Former Head of Emerging Platforms, LEGO

How voice technologies will change the way consumers interact
Hear how James pursued new technologies, platforms and partners to build digital consumer engagement with LEGO customers worldwide.


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4:00

Jonas Huckestein & Christina Scott

Co-founder, Monzo Bank & Chief Technology Officer, News UK

Fireside chat
Christina will interview the co-founder of fintech unicorn Monzo Bank. They’ll discuss how Monzo reached over 1 million customers and a $1 billion-dollar valuation in just 3 years.


4:30 - 6:00 pm

After Party Drinks

Unwind with a cocktail and enjoy a chat with fellow leaders of product and data in media.